WordPress Support for gsu.edu Powered Websites


Need help? Save time by starting your support request online. UserVoice can suggest some helpful articles, or you can continue your submission, and we'll get back to you in 1 business day. 

The support team is in the office M-F from 7:30 a.m. until 4:00 p.m. and monitors the sites 24/7. For information about the system, status visit http://status.gsu.edu.  You can register to get alerts should there be an issue. If you'd like to take a look at our automated monitors look here: http://stats.pingdom.com/cgdwfjnzi2we


Are you just starting a website or ready to rebuild your current one?  Use our communication toolkit to start the process.

WordPress updates including latest plugin features are posted to a channel in Microsoft Teams. If you're not a Microsoft Teams user, learn more about it. Anyone using Microsoft Teams with an @gsu.edu email address can join the channel to to keep up to date by clicking this link.


If, you'd like to talk to us, please come to our virtual open lab each Thursday classes are in session from 9:00 a.m. until 3:30 p.m on Microsoft Teams here.  No appointment is necessary, but if you want to give us a heads up use the "contact support."

Are you looking for help on your student, faculty or organization website hosted on GSU Create or GSU Sites/EDUBlogs?  Submit a ticket to the IIT HelpDesk for support questions.

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