Georgia State University Digital Communications

Need help? Save time by starting your support request online and we'll connect you to an expert.

Knowledge Base

  1. Flex Theme 

    1. Using Templates
    2. Flex Theme Accordion
    3. Flex Theme Horizontal Tabs
    4. FLEX Theme Tour - Vertical Tabs
    5. In Page Horizontal Navigation
  2. News Hub 

    1. Tagging Stories For The News Hub Homepage
    2. Adding a Press Release
    3. Experts
    4. Using Experts in Article
    5. Add a featured faculty member or researcher to a post
  3. Advanced 

    1. Faculty and Staff Custom Types
  4. Bugs/Issues 

    1. Admin Menu Structure Problems
    2. Why is My Edit Page in WordPress Freezing?
  5. Magazine 

    1. President's Letter
  6. Migration 

    1. RedDot Migration Tool
  7. Revolution Slider 

    1. Ideal Image Size For Revolution Slider?
  8. Search Engine Optimization  

    1. Writing Pages and Posts of Search Engine Optimization (SEO)
    2. Facebook, Twitter, LinkedIn Share Buttons
  9. Troubleshooting 

    1. How can I reset my password?
    2. Pdf.s in Gravity Forms Directory Not Displaying
    3. Why Does My Website Say "Unable to Serve This Request"
    4. How Do I Clear My Cache?
  10. FAQs 

    1. How Do I Import a Calendar Feed From My Google Calendar?
    2. How long does it take to get a help ticket response?
    3. Why am I not getting my notifications from WordPress forms?
    4. Where is the direct link to the Rialto Center?
    5. Where Can I Find the University Calendar?
  11. Analytics 

    1. How to add Google Analytics
    2. Using the Google URL Builder
    3. Where can I get analytics training?
  12. Catalog 

    1. Revising Pages
    2. Editing Curricula
    3. Inserting Course Links in Pages, Course Descriptions and Curricula
    4. Workflow
    5. Preparing Courses in Banner
  13. Communication Toolkit 

    1. How can I request a photographer?
    2. Where can I find Georgia State photos to use for my project?
  14. Featured Layouts 

    1. Full-width: Product Grid
    2. Full-width: Carousel and Posts
    3. Full-width: Mixed Elements
    4. Full-width: Carousel and Cards
    5. Full-width: Carousel and Products
  15. Hosting 

    1. Will I be charged for my website?
    2. Can I have FTP access to my site?
    3. WordPress Security
    4. Single File Upload Limits
  16. Menus 

    1. Menus: Creating menus
    2. Create a "Dead Link"/No Link Menu Item
    3. How to Add Featured Content to Menus
  17. Page Layouts 

    1. List
    2. Grid
    3. My Gravity Form Directory is displaying the wrong columns...
    4. How to create a masonry styled page
  18. Plugins 

    1. Are plug-ins already available for Blackbaud products like Raiser’s Edge?
    2. How do I configure Mailchimp in WordPress?
    3. How do I configure Social Toolbar
    4. How do I include a page or post in another page or post?
    5. What shortcodes are available for use with the All-in-One Calendar?
  19. Shortcode 

    1. Make your videos responsive with Fluid Video Embeds
    2. Vimeo video
    3. Adding Youtube with shortcode
    4. How do I add a carousel (slider) to my page?
    5. How do I add a section header with a color background?
  20. Site Settings 

    1. How do I redirect a page or post?
    2. Where do I turn on the Utility Bar?
    3. What is the ip Address of any GSU WordPress site?
    4. Image sizes for themes and tools
    5. How to Add an Event To the Calendar
  21. Support 

    1. Known Issues & Planned Feature Requests
    2. What customer support is available and when?
    3. Georgia State Digital Day
    4. Where can I learn about Usability Testing?
    5. Where can I learn more about web accessibility
  22. Theme 

    1. What are the logo sizes?
    2. Photography & Graphic Guide
    3. Home Page Theme: Home Page Shortcodes
  23. Third-Party 

    1. Adding a UserVoice FeedBack Tab
    2. How to add Google Analytics
    3. How Can I Find the Cover Image from Vimeo?
  24. Widgets 

    1. Widget Ninja: Make widgets display where you want them
  25. WordPress 

    1. Vocabulary
    2. Where do I login to edit my site?
    3. WordPress Login Lockout
    4. Dashboard Overview
    5. Add a new page
  26. All articles 

    1. Will I be charged for my website?
    2. Are plug-ins already available for Blackbaud products like Raiser’s Edge?
    3. How do I redirect a page or post?
    4. What are the logo sizes?
    5. Adding a UserVoice FeedBack Tab
    192 articles 

Feedback and Knowledge Base