Georgia State University Digital Communications

Need help? Save time by starting your support request online and we'll connect you to an expert.

Give feedback

Feedback forums

Recently updated ideas

Knowledge Base

  1. Flex Theme →

    1. Using Templates
    2. GSU Flex Theme Elements
    3. Flex Theme Accordion
    4. Flex Theme Horizontal Tabs
    5. FLEX Theme Tour - Vertical Tabs

  2. News Hub →

    1. Tagging Stories For The News Hub Homepage
    2. Adding a Press Release
    3. Experts
    4. Using Experts in Article
    5. Add a featured faculty member or researcher to a post

  3. Advanced →

    1. Faculty and Staff Custom Types

  4. Bugs/Issues →

    1. Admin Menu Structure Problems
    2. Why is My Edit Page in WordPress Freezing?

  5. Magazine →

    1. President's Letter

  6. Migration →

    1. RedDot Migration Tool

  7. Revolution Slider →

    1. Ideal Image Size For Revolution Slider?

  8. Search Engine Optimization  →

    1. Writing Pages and Posts of Search Engine Optimization (SEO)
    2. Facebook, Twitter, LinkedIn Share Buttons

  9. Troubleshooting →

    1. How can I reset my password?
    2. Pdf.s in Gravity Forms Directory Not Displaying
    3. Why Does My Website Say "Unable to Serve This Request"
    4. How Do I Clear My Cache?

  10. FAQs →

    1. How Do I Import a Calendar Feed From My Google Calendar?
    2. How long does it take to get a help ticket response?
    3. Why am I not getting my notifications from WordPress forms?
    4. Where is the direct link to the Rialto Center?
    5. Where Can I Find the University Calendar?

  11. Analytics →

    1. How to add Google Analytics
    2. Using the Google URL Builder
    3. Where can I get analytics training?

  12. Catalog →

    1. Revising Pages
    2. Editing Curricula
    3. Inserting Course Links in Pages, Course Descriptions and Curricula
    4. Workflow
    5. Preparing Courses in Banner

  13. Communication Toolkit →

    1. How can I request a photographer?
    2. Where can I find Georgia State photos to use for my project?

  14. Featured Layouts →

    1. Full-width: Product Grid
    2. Full-width: Carousel and Posts
    3. Full-width: Mixed Elements
    4. Full-width: Carousel and Cards
    5. Full-width: Carousel and Products

  15. Hosting →

    1. Will I be charged for my website?
    2. Can I have FTP access to my site?
    3. WordPress Security
    4. Single File Upload Limits

  16. Menus →

    1. Menus: Creating menus
    2. Create a "Dead Link"/No Link Menu Item
    3. How to Add Featured Content to Menus

  17. Plugins →

    1. Are plug-ins already available for Blackbaud products like Raiser’s Edge?
    2. How do I configure Mailchimp in WordPress?
    3. How do I configure Social Toolbar
    4. How do I include a page or post in another page or post?
    5. What shortcodes are available for use with the All-in-One Calendar?

  18. Shortcode →

    1. Make your videos responsive with Fluid Video Embeds
    2. Vimeo video
    3. Adding Youtube with shortcode
    4. How do I add a carousel (slider) to my page?
    5. How do I add a section header with a color background?

  19. Site Settings →

    1. What is the ip Address of any GSU WordPress site?

  20. Support →

    1. What customer support is available and when?
    2. Where can I learn about Usability Testing?
    3. Where can I learn more about web accessibility

  21. Third-Party →

    1. Adding a UserVoice FeedBack Tab
    2. How to add Google Analytics
    3. How Can I Find the Cover Image from Vimeo?

  22. Widgets →

    1. Widget Ninja: Make widgets display where you want them

  23. WordPress →

    1. Vocabulary
    2. Where do I login to edit my site?
    3. WordPress Login Lockout
    4. Dashboard Overview
    5. Add a new page

  24. Previous WordPress Themes →

    1. Categories and Tags
    2. How do I add a picture to my WordPress avatar?
    3. What are the logo sizes?
    4. Home Page Theme: Home Page Shortcodes
    5. Photography & Graphic Guide

  25. All articles →

    1. Categories and Tags
    2. Will I be charged for my website?
    3. Are plug-ins already available for Blackbaud products like Raiser’s Edge?
    4. What is the ip Address of any GSU WordPress site?
    5. Adding a UserVoice FeedBack Tab
    188 articles →

Feedback and Knowledge Base

(thinking…)