Knowledge Base

  1. Advanced 

    1. How to Install VPN For Editing Websites Off-Campus
  2. Flex Theme 

    1. Using Templates
    2. Georgia State Flex Theme Elements in WPBakery (accordion, button, tabs, and toggles) - GSU Best Practices
    3. GSU-Themed Sliders, Grids, Layouts, etc:
    4. WPBakery Page Builder- How to Create Pages and Posts Using WPBakery
    5. Add a sidebar menu in flex
  3. News Hub 

    1. Tagging Stories For The News Hub Homepage
    2. Experts
    3. Adding a Press Release
    4. Using Experts in Article
    5. Add a featured faculty member or researcher to a post
  4. Digital Calendar - Localist 

    1. How do I Add an Event to the Localist Calendar as an Adminstrator?
    2. What size image should I upload in the Localist calendar?
    3. Can a PDF be attached to an event?
    4. Why doesn’t the Localist calendar have a 30-day grid-view?
    5. What is the approval process for getting events on the Localist calendar?
  5. Bugs/Issues 

    1. Why is My Edit Page in WordPress Freezing?
  6. Revolution Slider 

    1. Ideal Image Size For Revolution Slider?
  7. Search Engine Optimization  

    1. Writing Pages and Posts of Search Engine Optimization (SEO)
    2. Facebook, Twitter, LinkedIn Share Buttons
  8. Troubleshooting 

    1. How can I reset my password?
    2. PDFs in Gravity Forms Directory Not Displaying
    3. How Do I Clear My Cache?
  9. FAQs 

    1. Why am I not getting my notifications from WordPress forms?
    2. Where Can I Find Student and Faculty E-mails?
    3. Where Can I Find the GPA Calculator?
    4. Where Can I Find Payroll Documents?
    5. Where can I find ULearn?
  10. Analytics 

    1. Using the Google URL Builder
    2. Where can I get analytics training?
  11. Catalog 

    1. Revising Pages
    2. Editing Curricula
    3. Inserting Course Links in Pages, Course Descriptions and Curricula
    4. Workflow
    5. Preparing Courses in Banner
  12. Communication Toolkit 

    1. How can I request a photographer?
    2. Where can I find Georgia State photos to use for my project?
  13. Hosting 

    1. Will I be charged for my website?
    2. Can I have FTP access to my site?
    3. WordPress Security
    4. Single File Upload Limits
  14. Menus 

    1. Menus: Creating menus
    2. Create a "Dead Link"/No Link Menu Item
    3. How to Add Featured Content to Menus
  15. Plugins 

    1. Are plug-ins already available for Blackbaud products like Raiser’s Edge?
    2. How do I configure Mailchimp in WordPress?
    3. How do I configure Social Toolbar
    4. How do I include a page or post in another page or post?
    5. **How do I use the WP-Property slideshow feature
  16. Shortcode 

    1. Add a Tooltip
    2. Add a menu in the content body
    3. **Adding ShareStream to WordPress
    4. Adding the Georgia State LiveStream Channel to a Page or Post
  17. Support 

    1. Where can I learn about Usability Testing?
    2. What customer support is available and when?
    3. Where can I learn more about web accessibility
    4. How long does it take to get a help ticket response?
  18. Third-Party 

    1. Adding a UserVoice FeedBack Tab
    2. How Can I Find the Cover Image from Vimeo?
  19. Widgets 

    1. **How to make widgets appear on certain pages or posts - The Widget Ninja
    2. Widget Ninja: Make widgets display where you want them
  20. WordPress 

    1. Vocabulary
    2. Where do I login to edit my site?
    3. WordPress Login Lockout
    4. Dashboard Overview
    5. Add a new page
  21. Previous WordPress Themes 

    1. Categories and Tags
    2. How do I add a picture to my WordPress avatar?
    3. What are the logo sizes?
    4. Home Page Theme: Home Page Shortcodes
    5. Photography & Graphic Guide
  22. Flex Theme Migration 

    1. How To Move a Site to Flex2 Theme
  23. All articles 

    1. Categories and Tags
    2. Will I be charged for my website?
    3. Are plug-ins already available for Blackbaud products like Raiser’s Edge?
    4. Adding a UserVoice FeedBack Tab
    5. **How to make widgets appear on certain pages or posts - The Widget Ninja

Feedback and Knowledge Base