Error Loading page in Safari when also using SSO
If you are using SSO and Safari and receive the message, "Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.”, this usually means a cookie or header (often a cookie) has grown too large for the web server to process. Here’s how you can fix it:
Clear Cookies for the Affected Site Only
- In Safari, go to Safari > Settings > Privacy > Manage Website Data.
- In the search box, type gsu.edu
- Select it and click Remove ALL.
- Reload the site.
This fixes the issue in most cases because it removes bloated cookies that exceed header size limits.