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I Am Unable to Upload a File to my WordPress Site

← Designing & Building Pages
If you receive an HTTP 500 Error when attempting to upload images or files to your Wordpress site(s), follow one of the procedures below. 
  1. Log into the site in a private/incognito browser window.
  2. Go to the Media library on the lefthand menu on the admin console.
  3. Choose Add New.
  4. Click on Try the browser uploader instead in the bottom left.
  5. Upload an image.
  6. Once this is successful, you should be able to upload images and files throughout the site.
or

Try opening another WordPress page while logged and let CloudFlare verify you are human. Then return to the media library and perform and upload. IT should work but if it doesn't, follow steps 1-6 above.

If you continue to experience upload issues after performing the steps below, please submit a ticket at https://commkit.gsu.edu/support.

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