Georgia State University Digital Communications

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Knowledge Base

  1. Advanced 

    1. Captioning a Juicebox
    2. Faculty and Staff Custom Types
  2. Migration 

    1. RedDot Migration Tool
  3. Search Engine Optimization  

    1. Writing Pages and Posts of Search Engine Optimization (SEO)
  4. Troubleshooting 

    1. How can I reset my password?
    2. Pdf.s in Gravity Forms Directory Not Displaying
    3. Why Does My Website Say "Error Establishing a Connection"
  5. FAQs 

    1. How long does it take to get a help ticket response?
    2. Why am I not getting my notifications from WordPress forms?
    3. Where is the direct link to the Rialto Center?
    4. Where Can I Find the University Calendar?
    5. Where Can I Find Student and Faculty E-mails?
  6. Analytics 

    1. How to add Google Analytics
    2. Using the Google URL Builder
    3. Where can I get analytics training?
    4. Analytic Insights
  7. Catalog 

    1. Revising Pages
    2. Editing Curricula
    3. Inserting Course Links in Pages, Course Descriptions and Curricula
    4. Workflow
    5. Preparing Courses in Banner
  8. Communication Toolkit 

    1. How do I access the AP Stylebook?
    2. How can I request a photographer?
    3. Where can I find Georgia State photos to use for my project?
  9. Featured Layouts 

    1. Full-width: Product Grid
    2. Full-width: Carousel and Posts
    3. Full-width: Mixed Elements
    4. Full-width: Carousel and Cards
    5. Full-width: Carousel and Products
  10. Hosting 

    1. Will I be charged for my website?
    2. Can I have FTP access to my site?
    3. WordPress Security
    4. Single File Upload Limits
  11. Menus 

    1. Menus: Creating menus
    2. Create a "Dead Link"/No Link Menu Item
    3. How to Add Featured Content to Menus
  12. Page Layouts 

    1. List
    2. Grid
    3. My Gravity Form Directory is displaying the wrong columns...
    4. How to create a masonry styled page
  13. Plugins 

    1. Are plug-ins already available for Blackbaud products like Raiser’s Edge?
    2. How do I configure Mailchimp in WordPress?
    3. How do I configure Social Toolbar
    4. How do I include a page or post in another page or post?
    5. What shortcodes are available for use with the All-in-One Calendar?
  14. Shortcode 

    1. Make your videos responsive with Fluid Video Embeds
    2. Vimeo video
    3. Adding Youtube with shortcode
    4. How do I add a carousel (slider) to my page?
    5. How do I add a section header with a color background?
  15. Site Settings 

    1. How do I redirect a page or post?
    2. Where do I turn on the Utility Bar?
    3. What is the ip Address of any GSU WordPress site?
    4. Image Sizes
    5. How to Add an Event To the Calendar
  16. Support 

    1. Known Issues & Planned Feature Requests
    2. What customer support is available and when?
    3. Georgia State Digital Day
    4. Where can I learn about Usability Testing?
    5. Where can I learn more about web accessibility
  17. Theme 

    1. What are the logo sizes?
    2. Photography & Graphic Guide
    3. Home Page Theme: image gradient and text color
  18. Third-Party 

    1. Adding a UserVoice FeedBack Tab
    2. How to add Google Analytics
    3. How Can I Find the Cover Image from Vimeo?
  19. Widgets 

    1. Widget Ninja: Make widgets display where you want them
  20. WordPress 

    1. Vocabulary
    2. Where do I login to edit my site?
    3. WordPress Login Lockout
    4. Dashboard Overview
    5. Add a new page
  21. All articles 

    1. Will I be charged for my website?
    2. Are plug-ins already available for Blackbaud products like Raiser’s Edge?
    3. How do I redirect a page or post?
    4. How do I access the AP Stylebook?
    5. Known Issues & Planned Feature Requests
    156 articles 

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